Returns & Exchanges

At Stokes-Coffee, we take pride in our artisan roasts and want you to be completely satisfied with every cup. If your order isn't quite right, we offer a 30-day window for returns on equipment and a satisfaction guarantee on our fresh coffee blends.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and a brief explanation of why the product didn't meet your expectations.

• 2.
  Prepare the Package

  For non-perishable items like brewing equipment, please ensure the product is in its original packaging; for coffee beans, simply secure the remaining portion in the resealable bag.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided by our team to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, we will process a full refund to your original payment method or issue store credit within 5-7 business days.