Frequently Asked Questions
Everything you need to know about our premium blends and delivery.
How do you ensure the freshness of your coffee beans?
We roast our beans in small batches and ship them in vacuum-sealed bags with one-way valves to ensure you receive the freshest flavor possible.
What are your shipping rates and delivery times?
We offer flat-rate shipping of $5.99 on all orders, with free shipping on orders over $50. Standard delivery typically takes 3-5 business days.
Can I set up a recurring coffee subscription?
Yes, you can choose your favorite blend and select a delivery frequency of every 2, 4, or 6 weeks to save 15% on every order.
What is your return policy for food products?
Due to the perishable nature of coffee, we cannot accept returns. However, if there is an issue with your order or you are unhappy with the quality, please contact us for a replacement or refund.
Do you offer pre-ground coffee or only whole beans?
We offer various grind sizes including Whole Bean, Drip, Espresso, and French Press to suit your specific brewing method.
Are your coffee beans ethically sourced?
Absolutely. We work directly with farmers and cooperatives that prioritize fair trade practices and sustainable farming methods.